PRIVACY POLICY

This privacy policy applies between you, the user of our website or services and Cam Nic Ltd, the owner and provider of our website and the garage services. Cam Nic Ltd takes the privacy or your information very seriously. This privacy policy applies to our use any and all Data collected by us or provided to you in relation to your use of the website or our services.
Please read this privacy policy carefully.
Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data: Collectively all information that you submit to Cam Nic Ltd via the website, phone, email or in person. This definition incorporates, where applicable, the definitions provided in the Data protection Laws;
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR: The General Data Protection Regulation (EU) 2016/679;
Cam Nic: Cam Nic, a company incorporated in England and Wales with registered number 5 whose registered office is at Homend Trading Estate, Ledbury, HR8 1AR.
User or you: Any third party that that access the Website or use the services provided and is not (i) employed by Cam Nic Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Cam Nic Ltd and accessing the Website in connection with the provision of such services; and
Website: The website, www.camnicmotors.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. In this privacy policy, unless the context requires a different interpretation:
2. The singular includes the plural and visa versa;
3. References to sub-clauses, clauses, schedules or appendices are to sub-clause, clauses, schedules or appendices of this privacy policy;
4. A references to a person includes firms, companies, government entities, trusts and partnerships;
5. “Including” is understood to mean “including without limitation”;
6. Reference to any statutory provision includes any modification or amendment of it;
7. The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy 

1. This privacy policy applies only to the actions of Cam Nic Ltd and Users with respect to the website or garage data services used. It does not extend to any websites or services that can be accessed from the place of service or website including, but not limited to, any links we may provide to social media websites.
2. For purposes of the applicable Data Protection Laws, Cam Nic Ltd is the “data controller”. This means that Cam Nic Ltd determines the purpose for which, and the manner in which, your Data is processed.

Data collected

1. We may collect the following Data, which includes personal Data, from you:
2.  Name
3. Contact Information such as email addresses and telephone numbers; in each case, in accordance with this privacy policy.
4. Vehicle registration number and repairs and maintenance history.

How we collect Data

1. We collect Data in the following ways:
2. Data is given to us by you; and
3. Data is collected whilst our service is being implemented and automatically.

Data that is given to us by you

1. Cam Nic Ltd will collect your Data in a number of ways, for example:
2. When you contact us through the website, by telephone, post, email, in person  or through any other means;
3. When you make payments to us;
4. When you use our services;

         In each case, in accordance with this privacy policy.
Data that is collected automatically

1. To the extent that you access the website or use our services or request an Estimation, we will collect your Data automatically, for example:
2. We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
3. We automatically collect information in regards to your vehicles MOT being due, and this may be used to forward a reminder to you at the appropriate time. 

Our use of Data

1. Any or all of the above Data may be required by us from time to time in order to provide the best possible service and experience when using our website or services. Specifically, Data may be used by us for the following reasons.
2. Internal record keeping;

In each case each case, in accordance with this privacy policy.

1. We may use your Data for the above purposes if we deem it necessary to do so for legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

1. We may share your Data with the following groups of people for the following reasons:
2. Our employees, agents and /or professional advisors – to obtain advise from professional advisers and to be notified of history and estimates in regards to our service;

In each case, in accordance with this privacy policy.

Keeping Data Secure

1. We will use technical and organisational measures to safeguard you Data, for example:
2. Access to your account is controlled by a password and a user name that is unique.
3. We store Data on secure servers.
4. We are certified to PCI. This family of standards helps us manage your Data and keep it secure.
5. Technical and organisational measures include measures to deal with any suspected Data breach. If you suspect a misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address (info@camnicmotors.com) or by telephone (01531 632886) and asking to speak with persons in management position.
6. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe online is supported by HM Government and leading businesses.

Data retention

1. Unless a longer retention period is required or permitted by law we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

1. You have the following rights in relation to your Data:
2. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
3. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
4. Right to erase – the right to request that we delete or remove your Data from our systems.
5. Right to restrict our use of your Data – the right to block us from using your Data or limit the way in which we can use it.
6. Right to Data portability – the right to request that we move, copy or transfer your Data.
7. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email: info@camnicmotors.com.
8. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this in the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at http://ico.org.uk/.
9. It is important that the Data we hold about you is accurate and current. Please keep us informed if you’re Data changes during the period for which it is held.

Links to other websites

1. The Website may from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership

1. Cam Nic Ltd may, from time to time, expand or reduce business and this may involve the sale and/or the transfer of control of all or part of Cam Nic Ltd. Data provided by users will, where it is relevant to any part of our business so transferred, be permitted to use the Data for the purposes for which it was originally supplied for to us.
2. We may also disclose Data to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
2. If any court or competent authority finds that any provision of this privacy (or part of any provision) is invalid, illegal or unenforceable, that provision or part – provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this policy will not be affected.
3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
4. This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

1. Cam Nic Ltd reserves the right to change this privacy policy as we deem necessary or as may be required by law.